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Homey













The smart buyer, looking to make a solid investment, will only work with a Real Estate agent who has a proven track record and a good reputation.


We bought our apartment through Veronica Arpi, who is a doll! Not only was she a doll, but she is extremely bright and fun.

Originally we had thought we would buy a house with a bit of yard, but, through the looking process, we decided to buy an apartment downtown in the center of the historic section.

Veronica knew our needs and wants better than we did. She showed us an apt, that we originally said we weren't interested in looking at, and we fell in love with it. We bought this lovely little apt in the perfect location for us. The apt is a perfect fit!

Veronica was always on time for appointments, and went above and beyond in giving her time, and her help. She helped us with the attorney, and in a very short time, we had the title in our hands. She made this experience easy and fun. We're now happy to call Veronica our trusted friend.


Jack Wozniak and Dave McHenry




May 2017





I am happy to recommend Verónica Arpi, Manager, CUENCASBESTPROPERTIES. I had been looking for a rental apartment for about 6 weeks, Her posting was accurate in the description and the photos provided. I also found Verónica to be very professional in providing excellent customer service and believed she was interested in representing both the owners and me fairly during the entire process. Verónica speaks fluent English and Spanish, and she explained anything I did not understand before and during the final negotiation. She was always on time and went beyond what I had expected, for example, in getting documents notarized for me. I would highly recommend Verónica Arpi! Contact Verónica Arpi, Manager, CUENCASBESTPROPERTIES


New Client







I wanted to write, to thank you, for everything you did for us. You made this whole process actually fun.

Debi and I were just talking about how, after looking at just a few properties, you knew what we wanted more than we did. You started showing us listings that you knew we would like before you bothered showing us the ones we had found on-line. You just instinctively knew by our comments on those first few places what we wanted.

Then you encouraged us to put in an offer on our favorite, even though we were sure that the offer (what we could afford) would be turned down. Praise God, it came back just a little higher, and we got our dream home. We know how hard you must have negotiated on our behalf to get that price. Without your help and encouragement, we wouldn't be celebrating now.

You will receive our highest recommendation whenever we are asked about buying real-estate.

Again, thank you for all of your help and your expertise. You made us feel comfortable through the entire process.


Bob & Debi Walker




April 2017





I recently (April 2107) had the pleasure of working with Veronica Arpi. I sold my Cuenca property and Veronica was the agent for the buyer who lives in the USA.

I did not have an agent or attorney, as I represented myself. Veronica was always very helpful, very efficient and did an excellent job of following up on what needed to be accomplished. She is a very kind, pleasant person who is also tenacious and gets things done.

Veronica has a good professional association with a Cuenca attorney, and between the two of them the transaction was accomplished to my satisfaction. I felt they were both very honest with the highest integrity, and both are fluent in English. Thank you Veronica and Andrea!

Thank you Veronica and Andrea!


Donna Gaus




April 2017





We have had the pleasure of working with Veronica Arpi during the process or buying and selling a property in the historic part of Cuenca. We found her to be attentive to our needs and proactive in completing the deals. She was quick to respond to our wishes. Her experience of working in real estate in the USA was apparent. We trusted her completely and would have no reservations in recommending her to other buyers and sellers.


Dave and Enid Owens
                (repeat customer)




August 2016





When I met Real Estate professional, Veronica Arpi of Cuenca's Best Properties, my husband Michael and I had been looking at properties to buy for about seven months. We had a total of eleven people helping us find either the right home with farm land or the right farm land to build our home on.

I described our needs to Veronica who said with total confidence that she would find us the perfect place. She took us to view three parcels of farmable land. As soon as we saw that third property we knew it was "Our Place". We tried not to show our enthusiasm but we were sold. In two days our new homesite was bought and paid for.

Veronica listened to our wants and needs, she didn't waste our time. She showed only places that filled our wish list and whose titles were clear. When it came time to make a deal she was knowledgeable and professional. Unlike most people who make appointments, then show up late or cancel, the only party who was late to an appointment was me.

Veronica Arpi has proven herself capable and energetic in providing what her clients need. Her choice of contractors to build and/or refurbish homes could hardly have been more perfect. He too exudes confidence that he can bring the client's dream to reality. We are more than satisfied, we are IMPRESSED! As a first time property buyer in Ecuador, I needed a bit of handholding to reassure me and guide me through the process, Put yourself in her competent hands, you won't find a better resource professional.


Michael and Deborah Walczak




Julio 2016





For anyone who is looking for a house or apartment to rent in Cuenca, we highly recommend Veronica Arpi with Cuencas Best Properties. Our Spanish is extremely limited and they were invaluable in first, finding us a house, next in patiently showing us numerous properties, and finally in negotiating the contract between us and the homeowner, who spoke only Spanish, and even in dealing with Puntonet on our behalf to get the fiber optic internet connected as quickly as possible that I require for my employment.

They were both extremely friendly, helpful, professional and accommodating. If you are looking for a property in Cuenca you should definitely contact them.


R Wayne Wood







First let me say that Veronica Apri is a breath of fresh air.

We had another lease in which the manager (person who helped find lease), and the landlord were both far less than honest. Needless to say we were very unhappy,,,, that is until we found Veronica. She was very supportive of our dilemma and listened (and remembered) our sad story of woo. She was very attentive to what we were looking for, and showed us several places within our price range and requirements. This process took several days and Veronica was there every day and on time. She kept in touch with us daily and never let us think we were on ‘the back burner’. Once we found the place we liked, she took care of setting up the lease signing and notary services. Everything was legal which gave us a very secure feeling.

After we moved in Veronica kept in touch to make sure we were happy and all services and appliances were in working order. She has also taken time out of her day to help us with other business that has nothing to do with the lease.

We cannot express our deepest appreciation enough to Veronica. And we also cannot recommend her highly enough. If looking for someone to help you find your paradise in Cuenca, who is professional and takes care of her clients, you can’t do any better than Veronica. We will definitely use her in all future real-estate business.

We thank God for people like Veronica,


Ken & Linda Wyllie




May, 2016





Veronica, It is a true pleasure to work with you. From our first property inquiries via email in 2015, until our closing this week, you have been there for us. Thanks for showing us the properties we selected, coordinating with other agents, and owners, and most of all showing us the "unlisted" property, which we ultimately bought.

Thanks for picking us up in Centro, even though it was Easter and the traffic was unreal. Even with our street closed for Tranvia construction, you made it, even on foot, to keep our appointments! Julie says you are also the Queen (Reina) of parking.

Thanks for helping with shuttling us to make purchases of furnishings, household goods, and translations during negotiations and delivery coordination. Thanks for arranging a bilingual, and very polite, patient driver Gabriel, for us to hire as needed, while we assemble the necessities to set up the penthouse exactly as we like it.

As you know, we have other property here in Ecuador, at the Coast, and have worked with other people in aquiring our residence there. You are by far, the most responsive, thoughtful, and attentive professional we have worked with. Thank You Friend! Please feel free to use us as a reference, anytime.

James And Julie Lester Northern Colorado


James and Julie Lester




March 2016





Veronica Arpi is incredibly helpful and professional. We have purchased two properties now in Cuenca and sold one with Veronica's help. We felt very secure and comfortable through the whole process. She looked out for our best interests and made sure that everything was taken care of. CuencasBestPRoperties the best real estate office in Cuenca.


Donald Holmes and Ellen Coughlan
                (repeat customer)




March 2016





I recently had the pleasure of working with Veronica Arpi of Cuenca's Best Properties. What a treat she was to deal with. Being a non Spanish speaker, it can be a daunting task. Veronica speaks excellent English, and guided me through out the entire process. She listed my condo, and with only three showings, sold it for the price I was looking for. She is a one stop provider. She took care of all the legal matters, supplying an excellent attorney. Between the two of them, they guided me through the entire legal process.

Once the deal was complete, I had an issue with transferring the funds to the US. Never fear, Veronica volunteered to help me through that process. Even though this transpired after the sale, she made herself available to me, and walked me through the whole process, going so far as to actually fill out the forms required. I can't more highly recommend a true full service realtor. She made the entire process totally painless and trouble free. Plus, she is extremely punctual. Very happy with my choice of Veronica, and more than happy to recommend her and the service she provides.

neilnagle@comcast.net


Neil Nagle




October 2015





Thank you again for all the things you have done, and continue doing for us.

Veronica of Cuena's Best Properties has been a Godsend for us. We are a retired couple who's dream was to have a very nice place to live out our years. We have limited resources and wanted to conserve them by getting the best value for our dollar. We tried another agent when we first arrived in Cuenca, but that experience was much less than stellar. That was when shifted our search to Cuenca's Best Properties, and met Veronica. She came to our hotel and sat down with us for an hour listening to our deal-breakers, and our desires concerning a property. Armed with that information, she put together a search plan of 5 properties to look at, picked us up at the hotel a couple of days after the meeting, and took us around. The third property in the search really struck a chord with us. A penthouse, new construction, the 'deal-MAKER', a huge terrace that wrapped around all but the entry wall of the apartment, and several smaller perks including a really big kitchen. We went on to the last two condo's, and condo #3 was definitely it. We went back to that property and met with the builder to negotiate price. Veronica was instrumental in negotiating a reduction for us that was satisfactory to both sides. At that point, Veronica said that we could build a hot tub on the terrace, and a fireplace in the living room. These were items on our wish list, and we really didn't consider them possible here.

The pricing for these items turned out to be quite reasonable, and Veronica has made arrangements with the builder to do the construction, plumbing, electrical, and brickwork, and took the time (at no additional cost to us) to take us to the hot tub dealer, and the fireplace dealer to pick out what we wanted. In addition to all this, she also arranged to have the earnest money run through her lawyer's account in the states when we ran into difficulty trying to wire transfer it to the builder directly. To sum up our experience with Veronica, We have no idea what else she could have done to make our experience so complete and pain-free. Working with her was a very pleasant experience. One we would do again if the occasion arises. Thank you, Veronica, for the best service, and the best property for us. We have also made our first Equadoran friend.

Adrienne and Michael


Mick Beitscher




June 2015





We want to express our gratitude for all the help you have supplied with our apartment search. We appreciate the way you listened to what we wanted in an apartment. Then without any bother or fuss you found two excellent choices and helped us acquire the one that was perfect for us. This will not be our last transaction as you are now our "go to" person for real estate in and around Cuenca.

Thank you for your help. We can't say enough nice things about your service.

March, 2015


Trisha and Jerry Egge







I recently sent an email to Cuenca's Best Properties / Veronica inquiring about a condo listed on her website. Veronica responded right away telling me the unit had been sold, and asked for more detail as to what I was looking for. The next day Veronica had us lined up with 6 options. 3 of the options fit exactly into my preference and the other 3 were solid back ups. Point to this, Veronica listened to "me" - which is not easy with agents trying to sell you something else. Veronica didn't try to "sell" us anything, she listened, returns "emails" and that same day we found an amazing condo in the area and price range we asked for. Her English is perfect, yet she is Cuencana and know's all the in's and out.

Her service is free as an buyers agent, so call or email her. Enjoy,

March, 2015


Dean & Ximena Reynolds







There are those moments in life when you meet someone and you just know you’ll be friends with that person for the rest of your life. Veronica is one of those people. She is the shining example of what all real estate agents should strive to be. I’m not an easy customer to please, but with patience and persistence Veronica helped my find a condo that fits my needs perfectly.

I could not have asked for a better experience and I couldn’t be happier! As you’ll find out in your own real estate search, there are a lot of processes in real estate transactions here that differ greatly from what we have in North America. Veronica knows all there is to know and she is great at keeping you calm along the way! I can’t emphasize enough how great my experience with her was.

I’ll share that I had gone out with another prominent Cuenca real estate agent before Veronica who simply wouldn’t listen to what my needs were. Then I went with Veronica and I knew that I would find something that would make me very happy. As my time in Cuenca goes on, I know I’ll be buying and selling all of my properties through her. Trust me in saying that if you’ve found her through her website or through a referral, you’ve found the right person to help make your Ecuador dream come true.

With all my thanks to her,


Michael S.







On a week long trip from New York to Cuenca - supposedly to scout the place for potential retirement - we called on Veronica to show us available properties that may be of interest to us. It is a testament to her skills that she totally understood our requirement, given our situation in life, and before we left Cuenca we ended up putting down a deposit on a property under construction,which is nearing completion now. We visited Cuenca last week to inspect the progress of construction. During this trip her after-service to us as clients was quite impressive. She fully realizes that she is our conduit to the local market at this point and is very helpful to us in making decisions and sorting out the issue we have. We will continue to count on her until we settle down in Cuenca and are confident in her professionalism and after sales service.


Rama & Narayanan Venugopalan




October 2014





Veronica is the consummate real estate professional. She is extremely knowledgeable about all facets of the local market and is well-connected with ancillary personnel (architects, attorneys, developers, property managers, etc.). She speaks perfect English, is always punctual and responsive in her communication, patient, courteous and truly dedicated to her client’s best interests. Working with her has been a pleasure from beginning to end and we enthusiastically recommend her for any and all your real estate needs in Cuenca.


KARL AND BRENDA SWEETMAN




SEPTEMBER 2014





Dear Veronica, We wanted to let you know how pleased we are with the assistance that you provided throughout the entire purchasing process of our new home. You listened to our needs and did not waste any of our time showing us properties that were not compatible. In a matter of a few hours we found exactly what we were looking for and we couldn't be happier. We also appreciate your working with our attorney, helping with all of the legal documents, procedures and translations. You are a true professional and we would welcome the chance to recommend you and Cuenca's Best Properties to anyone looking for real estate services.

Kindest regards,


Tim and Jeannie McGann







Dear Veronica, I can't thank you enough for your help in selling my home. You brought me more qualified buyers then any of the other agents.

You were on top of every detail and never missed a thing. I really appreciate your hard work. You were so organized and handled every detail beautifully, I barely had to do a thing. If I ever sell again you will be the first one I call. Many blessings to you and Muchas Gracias.


Marilyn Gale







One of the best decisions we made when deciding to purchase our new home was to hire Michael Berger to be our agent and interpreter.

His insight, knowledge and advice have served us very well. He is straightforward, honest and personable. Michael has delivered on every promise and his punctuality is refreshing.

We would highly recommend him to anyone wishing to purchase property and we would certainly hire him again should the need ever arise.

Sincerely,


Al & Bella Bourassa
                (repeat customer)







As everybody knows who lives Ecuador, and in my case in Cuenca, time here is flexible like a rubber band, and it takes some patience to get used to it.

What a surprise to find out that this is not true for everything. From the moment I met Veronica Arpi, I knew this is a very well organized and professional lady. Veronica sold a penthouse for us, which we shared equally with partners. A difficult situation to start with.

Veronica handled the situation with calmness and efficiency, focusing on the task to finalize the sale to everybody's satisfaction. She is quick and efficient as I mentioned before, and without delay completed the task. What I really like about her the most, is her straight forwardness. She is not waisting anyone's time, comes straight to the point with diplomacy and tactfulness. There is no question in my mind, that Veronica is on top of my list when it comes to Real Estate Service. I highly recommend her to anyone who would need a reliable and professional service in this field.

Honesty and integrity in Real Estate is hard to find these days. I personally got burned twice in Ecuador. It is my pleasure to recommend highly Veronica Arpi.


Wolf Wilbert







We do not think there are enough quality words to describe the excellent job Michael Berger has done for us. He demonstrates impeccable integrity and has your best interests in mind, at all times. We encountered a number of issues in our negotiations in purchasing a particular place, yet Michael patiently and thoroughly brought us through, with creative solutions and suggestions.

Our experience with Michael has been the best we've ever had in all of our years of purchasing real estate.


Gary & Sue Gaither
                (repeat customer)







Like so many other people that are new to Ecuador, I was in need of a real estate professional that I could trust and rely on. I was referred to Michael Berger, of Cuenca's Best Properties, by another Ex-Pat who utilized his services with great satisfaction. He understands the needs and perspectives of those coming from abroad, as well as the local intricacies and bureaucratic obstacles. Michael is patient, listened to my needs, and met them. By handling the language and cultural challenges for me, Michael provided a valuable service...one in which I could trust and rely that all the I's would be dotted, and T's crossed. Cuenca's Best Properties has shown their integrity by continuing to avail their services to me, even though the sale was consummated two months ago (and commission paid).


Dan Austin
                (repeat customer)







We are George and Lillian Hoppe. We met Michael Berger at Gringo night at Zoe. He was instrumental in helping us find a home to purchase in Cuenca. We found him to be fair to both parties in the real estate transaction. Some of his qualities we picked up on are diligence, attention to detail, fluent in Spanish, trustworthy ,and wise. We see him as a very successful up and coming young business man. We never hesitate to mention his name to others who are in search of property to buy or rent.

Thanks Michael for all you have done for us!


George & Lillian Hoppe







Michael Berger is knowledgeable about a multitude of subjects pertaining to real estate, including construction, laws and procedures, negotiation, and more. Michael goes to great lengths to get to know his customers, the best properties, and the Ecuadorian way of doing business.

Michael's focus was always on OUR wants. He never tried to lead us in another direction. Our purchase was complicated and stressful; yet he diligently helped resolve every issue and kept us informed during every step of the process. When the deal appeared to have fallen through, he kept his cool and calmly went the extra mile to help us re-negotiate and eventually complete the purchase. Although our purchase was almost four months ago, he continues to offer advice when we have questions. Very professional!


Mike and Erika Lawton
                (repeat customer)







Just wanted to thank you for your efforts above and beyond the call of duty. Your spanish speaking skills also helped in negotiating and completing the transaction smoothly and without a problem.

Thanks and best wishes!


Dan Wiseman







If you are looking for a real estate agent in Cuenca - Michael Berger is your man. He has so many fine qualities which makes him an excellent choice.

• meticulous and patient - he discusses at length your property requirements and because he is so thorough at this first stage he is able to identify and short-list properties that are worthy of a viewing. Saves time all around.

• knowledgeable about the RE market and offers good local information. Has good local connections. • great attention to detail and follow through - he doesn't miss a trick.

• trust-worthy, fair and honest - he offered good advice even though it meant postponing a sale and his commission. • good negotiator - he truly worked in our interest.

Having Michael as our agent gave us peace of mind.


Valerie and Myron D'Abreo
                (repeat customer)







If you are seeking reliable guidance for your real estate purchase in Ecuador, then you need to meet Michael Berger. Michael will lead you down the smooth path towards allowing you to make peace of mind decisions during your adventure in searching for that special Cuenca apartment, condo, house or raw land.

This will be a new experience for most, so I highly recommend the dependable guidance from Michael who is personable, conscientious, knowledgeable and bilingual (American by birth, Ecuadorian by connection).


Gayle Kibel - Former 25 year Realtor from Texas




Now a happy satisfied owner of a Cuenca Condo!





Veronica helped us negotiate a purchase price considerably less than the listed price, even though she had to deal with a challenging set of circumstances arising from the fact that the property was owned jointly by two couples who had different opinions about what was a reasonable offer.

We had to leave Cuenca before the purchase was complete and Veronica managed everything for us from then on. From start to finish, our buying process took under three weeks, including delays due to transferring money to the joint owners in both Ecuador and the United States.

Perhaps most impressive of all was Veronica’s after-sales service. An issue arose because of the condo administrator’s inexperience and she tried to get us to pay debts owed by the previous owners, which we refused. Though it was not Veronica’s responsibility, she spent considerable time and effort negotiating with the sellers and the administrator to resolve the issue successfully.

We would recommend Veronica without reservation. She is a consummate professional who really knows the Cuenca property market. She acts quickly, communicates clearly, and is honest and straightforward. She is persistent and thorough, while always being upbeat and cheerful. In short, she is a pleasure to work with. We hope that she will represent us again if we decide to sell or buy again in Cuenca.


Enid and David Owens







As a rule of thumb if the agent you are considering working with cannot come up with at least three clients who are not related to them, have dealt with them in the past, and still continue to recommend them, then having that person try to help you with your purchase is just too risky.